Store Policies
General Information
What method of payment do you accept?We accept payments through our online shop using a credit card or Paypal. Items paid by PayPal e-Checks will not be processed until payment has cleared
Party In a Box Packages
Our items come in packages only , Unless otherwise noted. We do not sell item individually. additional items can be added al a carte.
Shipped Products
What is the expected delivery time for shipped products?
Once your order and payment is received, We ask for 7-14 business day for creation time. Shipping time is dependent upon shipping method, size of packages and location. Most items are shipped out via USPS and delivery is 2-3 days.
Rush Orders
Orders needed under 7 business days we charge a $50 Rush Fee. Additional Rush shipping Fees additional
Once your order and payment is received, We ask for 7-14 business day for creation time. Shipping time is dependent upon shipping method, size of packages and location. Most items are shipped out via USPS and delivery is 2-3 days.
Rush Orders
Orders needed under 7 business days we charge a $50 Rush Fee. Additional Rush shipping Fees additional
What is your refund/return policy?
Refund / Return Policy
If there is a problem with your custom order, please notify us immediately and we will make our best effort to resolve any issues and or errors. We do not offer refunds, we will try our best to replace product. If necessary we will offer a store credit for any error or damages caused by us. If damages occur due to shipping by Post office we will follow up with claim from them for damages. Shipping costs are nonrefundable. Our Products are hand-created, there will be variation from piece to piece. This is just part of the charm of buying handmade custom item
If there is a problem with your custom order, please notify us immediately and we will make our best effort to resolve any issues and or errors. We do not offer refunds, we will try our best to replace product. If necessary we will offer a store credit for any error or damages caused by us. If damages occur due to shipping by Post office we will follow up with claim from them for damages. Shipping costs are nonrefundable. Our Products are hand-created, there will be variation from piece to piece. This is just part of the charm of buying handmade custom item